Check your likely pathway
Get clearer information based on what you tell us, including your rights and options.
Clearer repair support for private renters
Use practical tools to work through the repair problem, screen your likely tenancy route, organise evidence and prepare correspondence. Uncertain tenancy facts stay uncertain rather than being turned into a definitive legal conclusion.
Guided R2R journey
Start your R2R Private Renting journey
Tell R2R what’s happening with your repair. Use “I’m not sure” where tenancy facts are unclear, and R2R will guide you through the next questions.
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Plain-English questionsStart with what you know
Keep uncertainty clearR2R won’t turn a guess into a fact
Save and return laterKeep your case work together
About this assistant
Tell R2R what you know about the repair and tenancy. If something is unclear, say “I’m not sure” — uncertainty stays separate from confirmed facts.
You do not need to know the exact legal name of your tenancy before reporting a dangerous or unsafe repair. R2R provides information and practical guidance and does not replace individual legal advice.
Interactive tenancy toolPrivate Renting
Not sure what tenancy type you have?
Use the Private Tenancy Checker to work through the facts you know and identify a possible tenancy route to check next. You can use “I’m not sure” where something is unclear.
✓ Plain-English questions✓ Covers all four UK nations✓ Keeps uncertain facts separate✓ Printable result and official sources
You do not need the exact legal label to report a repair. The checker helps you understand what may apply; it does not make a definitive legal classification.
R2R Private Tenancy Checker
Private screening • no account requiredPrivate Renting
Common housing issues
Get guidance on common repair and property-condition problems in your rented home.
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Damp & mouldLearn how to identify, record and respond to damp and mould issues.
Leaks & water damageGet guidance on leaks, water damage and the repair information to record.
Heating & hot waterUnderstand common heating and hot-water problems and useful next steps.
Windows & doorsReview common issues with windows, doors, locks, glazing and draughts.
Electrical issuesGet guidance on common electrical problems and when urgent action may be needed.
Pests & infestationsFind guidance on recording and dealing with pests and infestation concerns.
Current & upcoming law
Housing law for private tenants
Choose your UK nation to see selected repair, housing-condition and disrepair rules relevant to private renting.
Choose your nation
Your journey
What stage are you at?
Select the point that most closely matches your case to see a likely preparation step and helpful tools.
Get clarity
Quick Private Renting tools
Use these tools to organise information and prepare your next step without treating a quiz as a legal determination.
Repair urgency checker
What best describes the issue?
Evidence strength checker
What do you already have?
R2R Mythbuster
“I need the exact legal name of my tenancy before I can report something dangerous.”
Myth. Report the repair and take urgent safety action where needed. Tenancy status can be checked separately.
Scenario quiz
You reported a leak by phone. What is a useful next step?
Useful references
Nation-specific official guidance
Private renting rules differ across the UK. These official sources are useful reference points.
