Document examples

See how clear records can help you organise a repair journey.

Inside your R2R Social Housing documents

These previews use the actual branded checklist templates. The first page contains fictional case details; the second page shows a blank checklist layout. Each preview is a static image, not a fillable form. Only the first two pages of each document are shown.

SOCIAL HOUSING · SAMPLE PREVIEW

Repair Reporting Checklist

Record the report and check the information to include before, during and after reporting.

The full template has 6 pages. This preview shows pages 1 and 2.

Repair Reporting Checklist, page 1: branded case details form with fictional entries

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Preview page 2

Repair Reporting Checklist, page 2: blank checklist with status choices and notes fields

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SOCIAL HOUSING · SAMPLE PREVIEW

Evidence Collection Checklist

Organise relevant photographs, correspondence and repair records. Not every item applies to every case.

The full template has 5 pages. This preview shows pages 1 and 2.

Evidence Collection Checklist, page 1: branded case details form with fictional entries

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Preview page 2

Evidence Collection Checklist, page 2: blank checklist with status choices and notes fields

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These Social Housing examples do not show the Private Renting or Private Landlord document range. Availability and package inclusions will be confirmed separately. The examples below illustrate record structure rather than actual generated documents.

These are fictional examples of record structure, not copies of generated R2R documents or ready-to-send legal letters. Actual formats, content and availability depend on the service and package. No real case data is used.

FICTIONAL STRUCTURE EXAMPLE

Repair report record

Example issue: A recurring leak above the kitchen window.
First noticed: 8 October 2026 — fictional date.
What was reported: Location, visible damage and whether the leak was continuing.
Communication record: Keep the date, method, recipient and a copy of the actual report.
Follow-up record: Record any acknowledgement, appointment or response received.

FICTIONAL STRUCTURE EXAMPLE

Evidence checklist

Photographs: Wide view, close-up and date taken.
Correspondence: Original repair report, follow-ups and replies.
Visits and appointments: Date, attendance and what was done.
Impact notes: What changed in use of the home; record only relevant facts.
Outstanding information: List missing records without treating them as established facts.

FICTIONAL STRUCTURE EXAMPLE

Chronology

8 October — example: Issue noticed and photographed.
9 October — example: Repair reported in writing; copy retained.
10 October — example: Acknowledgement received and saved.
Next entry: Add the actual next event when it happens; do not invent an appointment or response.

FICTIONAL STRUCTURE EXAMPLE

Landlord repair record

Property: Example property reference — no real address.
Report: Record the date received and the issue described.
Assessment: Record the inspection findings and the basis for priority.
Actions: Record owner, contractor, appointments and tenant communication.
Completion: Retain work evidence, tenant feedback and any outstanding actions.

Before using a document

Check names, dates, facts and the recipient. Keep the final copy and record when and how it was sent. Generating a document does not itself confirm delivery.

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